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Delivery method: "Nova Post"


To choose this delivery method, find out if there is a "Nova Post" drop-off point in your city and specify it in the order.


Delivery terms: If the product is in stock, we ship it within 1–2 days after placing the order.


Payment for delivery: Payment is made according to the tariffs of the Nova Post delivery service (from UAH 75). Delivery is paid by the buyer upon receipt of the goods.


Product return: It is possible to return the product. All costs related to the return/exchange of goods are paid by the buyer.


If you have questions about the delivery and payment of the selected product, please contact the Must Have call center at +38 (044) 355 55 00


Call center hours: Mon-Sun: 9:00 a.m.–8:00 p.m

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